GE Washer Repair Guide: Troubleshooting

The benefits of owning one’s own washer and dryer in the home are obvious: no more annoying trips to the laundromat, literally hauling all of one’s dirty laundry into public view; no more having to scrounge around for quarters or that darn refillable laundry card; no more getting to the coin-op only to realize that all the machines already are in use. However, as anyone who has ever owned his or her own washer can tell you, it’s not quite as simple and easy as it might at first sound, which is why we present this GE washer repair guide to make things just a little easier.

Woman At The Washer

Even for reputable brands like GE, breakdowns and malfunctions are a fact of life for owners of washer and dryers. Not only can finding the right repairperson be an expensive and time-consuming headache, but washer malfunctions can result in costly water damage to surrounding areas in the home. What many washer owners do not know, however, is that fixing one’s own washer can often be easier—and much less expensive—than one thinks. Before you call an expensive and potentially unreliable washing-machine repairperson, check out our GE Washer Repair Guide to see if you might be able to fix the problem yourself.


Washing machines contain a number of interconnected moving parts that must operate in harmony with one another in order for the washer to function properly. When something goes wrong, it can result ina number of different problems, ranging from the washer refusing to spin to its leaking soapy water all over the floor.

Man And Washing Machines

As serious as some of these problems can be, many of them can be remedied with surprisingly easy fixes. For obvious reasons, those who engage in GE washer repair as a profession don’t want you to know this, but the truth is that many of these problems can actually be fixed by individuals with no experience whatsoever in GE washer repair.

Our GE Washer Repair Guide addresses a number of the most common problems experienced by owners of GE washing machines. These include:

  • My washer won’t begin the wash cycle
  • My washer is leaking water
  • My washer is vibrating more violently than usual
  • My washer is making loud, unusual noises
  • My washer doesn’t agitate my laundry properly

A surprising number of these seemingly complex problems actually have remarkably simple fixes that don’t require any experience in GE washer repair whatsoever. If you are experiencing any of the problems listed above, check out our GE Washer Repair Guide to see if you can avoid costly repairs by doing your own GE washer repair! And make sure to bookmark us for when you inevitably run into maintenance issues down the road.


GE Washer Document

Before you begin your GE washer repair, it will be helpful to gather whatever materials and documentation you have, including the owner’s manual, should you still have it (If not, digital versions for most models can be found online). It also will be important to identify the model number of your GE washer. Knowing your GE washer’s model number can be important in identifying issues and remedies specific to your model, as well as in ordering the correct replacement parts, should that become a necessary component of your GE washer repair.


GE Model Number

The location of the model number of your GE washer varies from model to model and based on whether it has a top-loading or front-loading design. For front-loading GE washers, the model number typically can be found on the inside portion of the door itself or on the door jamb, the area against which the door secures itself when in a closed position.

For those doing GE washer repair on a top-loading washer, finding the model number might prove to be a little bit more complicated as there are a greater number of places where the model number might be located. On a top-loading model, the model number may be behind or on top of the machine, on its sidewall, or under its lid. While it may require some maneuvering to find your specific model number, particularly on top-loading units, it is an important step if you are going to be effective in doing your own GE washer repair.


Our GE Washer Repair Guide includes the most common problems users encounter with their GE washers, along with their likely causes and potential solutions. While some GE washer repair jobs will require a trained professional due to complexity or safety reasons, a large number are simple and easy to do, even for those unaccustomed to doing their own mechanical repairs.

1. Problem: My Washer Won’t Begin the Wash Cycle

Press GE Washer

As with most GE washer repair issues, if your washer refuses even to begin the wash cycle there can be a number of different issues at hand, ranging from a blown thermal fuse to a malfunctioning door lock. While the potential causes are many, in most instances the issue can be fixed even by a non-professional, potentially saving hundreds of dollars in repair costs.


GE Washer Hold Dialer

A faulty door lock mechanism is particularly likely to be at fault for your washer’s inability to start the wash cycle if you own a front-loading washer. For obvious reasons, front-loading washing machines are designed not to begin filling with water unless the washer door is secure. Otherwise, water might flow right out of the open washer door and onto your floors!

To begin your GE washer repair, you should start by inspecting the door-lock mechanism. Does it appear to be latching securely and completely? Do any parts seem to be broken? If so, you can order replacement parts online for most recent GE models, which then can be installedin many cases even by a nonprofessional. In order to identify which GE washer repair parts work with your particular GE washer, you will need the model number as mentioned above.



If your washer simply refuses to turn on at all, this may be an indication of a problem with the flow of electricity to your device. If you are going to do your own GE washer repair, ensure that your GE washer is properly plugged into a wall outlet with appropriate electrical capacity to serve your washer’s needs, which can be greater than that of many other household devices.

If your power cord is plugged into a live outlet, but the washer still does not appear to be receiving electricity, inspect the cord itself. Is the cord frayed? Does it appear to be intact and securely connected to the washer? If the exterior coating of the cord is damaged, or if there is a problem with its connection to the washer itself, not only can this interfere with your washer’s ability to draw electricity from the wall outlet, interfering with the washer’s functioning, it can also pose a serious fire risk, so it’s very important that any such issues be addressed right away and not left to get worse.


GE Washer Repair Guide

Sometimes, when a washer overheats, it causes the machine’s thermal fuse to blow, and the washer will cease to operate. By using a device called a multimeter, which anyone doing his or her own GE washer repair likely would find useful to own, it can be determinedwhether or not a blown thermal fuse is the culprit causing your washer not to begin its wash cycle. If a blown fuse ends up being the cause, a replacement can easily be ordered online using the washer’s model number.

2. Problem: My Washer Is Leaking Water

GE Washer Repair Guide

Leaking water is potentially the greatest hazard presented by a malfunctioning washer because it threatens not only damage to the washer itself and its contents, but to the surrounding areas of the home. As any homeowner can tell you, water damage is a difficult and costly problem to address, so if your washer is leaking water, it’s important to identify and remedy the problem as quickly as possible.

Even though the implications of a water leak can be quite serious, their causes can sometimes be quite simple, meaning that even non-professionals can address them with their own at-home GE washer repair.


GE Washer Repair Guide

The tub seal is responsible for preventing water from leaking out of your GE washer. If the tub seal has become torn, deteriorated, or otherwise damaged, then water may be able to escape up from the tub, potentially ending up on your floor. Also, if water has been able to seep through the tub seal, this can cause damage to the tub bearings below, which means that the tub seal and tub bearings should both be replaced at the same time.

If you have identified damage to the tub seal as the cause of your washer’s leak, replacing it will require you to take apart and then reassemble a large portion of your GE washer. Given the complexity of this particular GE washer repair, one might want to consider consulting with a professional in the instance of a faulty tub seal.A


Drain Pump

The drain pump is responsible for pumping water through the drain hose. Therefore, if the drain pump is leaking or otherwise malfunctioning, the result may be a leaky washer. If the drain pump is damaged, one should replace it entirely rather than attempting to do a GE washer repair on the pump itself.

The appropriate replacement part for your GE washer model can be identified using the washer’s model number, as mentioned above.

3. Problem: My Washer Is Vibrating More Loudly and Violently than Usual

Woman With Laundry

The proper operation of a washing machine inevitably involves a great deal of motion, and especially spinning. However, most modern GE washers go a good job of reducing the noise and vibration resulting from the rapid motion taking place within the washer. If you are experiencing greater-than-usual vibrations and noise coming from your machine, it might be time to consider doing your own GE washer repair to see if you can fix the problem yourself.


GE Washer Repair Guide

Much of the responsibility for limiting the vibrations and noise emanating from your GE washer falls on the proverbial shoulders of the machine’s shock absorbers. Often, when a washer begins vibrating more intensely than it used to, it can be the result of shock absorbers than have either been damaged or that have simply wore out.

To do your own GE washer repair, you should take a look at the shock absorbers, inspecting them for signs of damage or excessive wear. If need be, the shock absorbers can be replaced. If you determine that one or more shock absorbers need replacing as part of your GE washer repair, it is recommended that a completely new set of shock absorbers be installed at the same time in order to avoid imbalance.

To make sure that you order the right parts for your GE washer repair, use your washer’s specific model number, as mentioned above.



Your washer’s suspension springs also play an important role in limiting the machine’s vibrations, particularly during rapid spin cycles. The suspension springs are located beneath the tub, where they absorb energy and work to reduce vibrations. If one or more of the suspension springs becomes damaged or worn, it can create an imbalance and reduce the remaining springs’ overall energy-absorbing ability, causing the washer to vibrate more than usual. If a suspension spring is found to be damaged or broken, it should be replaced as part of your GE washer repair.

4.Problem: My Washer Doesn’t Agitate My Laundry Properly

Regardless of what other bells and whistles a washing machine may boast, a washing machine that does not agitate laundry properly is effectively worthless. While a serious issue, remedying the problem via your own GE washer repair might be easier than you think.


GE Washer Repair Guide

The washer’s motor coupling is responsible for connecting the washer’s motor to its transmission. Therefore, a failing of the washer’s motor coupling can result in the washer’s inability to agitate laundry properly. A washer’s motor coupling might fail as a result of a washer being overloaded or simply as a product of normal wear and tear. If the motor coupling is found to be the culprit, it can—and should—be replaced as part of your GE washer repair.


GE Washer Repair Guide

The agitator repair kit is the name for a system within your washer containing components important to the agitation process. It also contains parts very likely to fall victim to damage and wear. If you are experiencing problems with your machine’s ability to properly agitate your laundry, your GE washer repair might require replacement of the entire agitator repair kit. To determine whether this is necessary, check the parts for signs that they have become stripped, damaged, or simply too worn out. If so, replace the agitator repair kit in its entirety. Be sure to get the model number so your kit is the right one.


While there are many reasons why a washing machine might fail, many people don’t realize that a lot of these issues can be resolved with some simple solutions that don’t necessitate paying hundreds of dollars to a professional repairperson.

Before you go wasting time and money trying to identify a trustworthy repairperson, scheduling an appointment, and potentially overpaying for a GE washer repair you could have done yourself, take a few minutes to review our GE Washer Repair Guide to see if the answer might be easier than you originally thought.

In the end, even if it gradually becomes clear that your washer has a problem that will require a professionally trained repairperson to fix, the more you know about how your GE washer is supposed to work and what is wrong with it, the more you will be able to protect yourself against an unscrupulous repairperson who might try to charge you for parts and service that you don’t need.

In fact, the more you know about how your washer works, the better prepared you are to troubleshoot and fix problems of all sorts. You might even be able to preempt problems in the first place.

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