f1-error

Whirlpool Cabrio Error Codes

How this error code thing works

Below is a list of error codes for the Whirlpool Cabrio along with with explanations and recommended procedures. Over time I will interject some commentaries to help you better pinpoint the possible cause(s) to your problem. I have so far written more in depth posts on the following Whirlpool Cabrio error codes:  F1 errorcode, Ul error code.

This website exists because of support from readers like you.  If you purchase any Whirlpool Cabrio washer parts through my sponsors (Appliance Parts Pros orRepair Clinic both offer 365 day returns on all parts) via links on my website, as a way of saying thanks, I will send you a free Whirlpool Cabrio repair manual.  Click here for more info.  If you need help figuring out what’s wrong with your Cabrio washer, just ask.

Whirlpool-Cabrio-Service-Manual

 

Display (saved code)Explanation and recommended procedure
Display (saved code)Explanation and recommended procedure

LF - (F30)

Long Fill

LF flashes when the water level does not change for a period of time after the valves are turned on OR water has disengaged the basket but control does not detect a water level change.

  • Is water supply connected and turned on?
  • Are hose screens plugged?
  • Is water entering the tub? If so check pressure hose connection to machine/motor control.
  • See TEST #2 in manual

LD - (F32)

Long Drain

Ld flashes when the water level does not change after the drain pump is on.

  • Is the drain hose or the drain pump clogged?
  • Is the drain hose height greater than 96˝ ?
  • Is the pump running? If not, see TEST #7 in manual

UL - (none)

Unbalanced Load

uL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a mini-cycle to rebalance the load.

  • Display clears if mini-cycle successfully rebalanced the load.
  • If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute the load.
  • This is post will show you how to fix the UL error

OL - (F70)

Overloaded

oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity.

  • Open the door lid to clear display, remove excess laundry, then restart the cycle.

Sd - (F71)

Suds Detection

Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the cycle ends and Sd flashes in the display. This may signify:

  • Excessive detergent usage.
  • Basket cannot engage during drain step.
  • Mechanical friction on drive mechanism, not allowing basket to engage.

Lid (F81)

Open/Close Door Lid

Lid flashes when the following conditions occur:

  • User presses START with lid open.
  • User presses START after 2 consecutive machine cycles without opening lid.
  • The machine/motor control cannot detect the lid switch opening and closing properly.
  • See TEST #8.

Po (none)

Pump Out (lid opened)

Po flashes when drain pump begins pumping out water from tub upon activation by the door lid having been left open for more than 10 minutes.

  • Close door lid to stop drain pump.

HC (none)

Hot, Cold Reversed

HC flashes when the hot and cold inlet hoses are reversed.

  • Make sure inlet hoses are connected correctly.

dl (F80, 82, 84, 85)

Door Lock Failure

dL flashes if the following conditions occur:

  • Door lid is not closed completely due to interference.
  • Wash media buildup is preventing the lock bolt from extending.
  • Machine/motor control detects open door lid switch when attempting to lock.
  • Machine/motor control cannot determine if door lid is in a locked state.
See TEST #8.

dU (F83)

Door Unlock Failure

dU flashes if the following conditions occur:
  • Excessive force on door lid is preventing lock bolt from retracting.
  • Wash media buildup is preventing lock bolt from retracting.
  • Machine/motor control cannot determine if door lid is in an unlocked state.
See this post for more info.

F1 (f60 - F68)

Primary Control Failure

F then 1 flashes when there is a primary control failure. Replace the machine control assembly.

See Accessing & Removing the Electronic Assemblies.

F2 (F2)

Keypad/User Interface Failure

F then 2 flashes when in:
  • Diagnostics Test mode if a stuck key is detected.
  • Standby mode if there is a user interface mismatch.
  • DISPLAY

    (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE See TEST #4.

F40 (F40)

ATC Thermistor Open/Short

F then 40 flashes when the ATC Thermistor is detected to be open or shorted. See TEST #5.

F41 (F41)

Motor RPS Thermistor Open/Short

F then 41 flashes when the motor rotor position sensor (RPS) thermistor is detected to be open or shorted. See TEST #3

NOTE: This error code is only displayed when viewing saved fault codes. See Diagnostic Test for accessing saved fault codes.

F42 (F42)

Heater Thermistor Open/Short (Not Used)

F then 42 flashes when the heater thermistor is open or shorted.

F50 (f50)

Motor Stalled

F then 50 flashes when the motor rotor position sensor (RPS) senses no rotation.
  • Does basket turn freely? If not, make sure bottom shipping pack has been removed. Determine cause of friction.
  • If basket turns freely, see TEST #3.

F51 (F51)

Motor RPS Failure

F then 51 flashes when there is a motor rotor position sensor (RPS) failure. See TEST #3.

F52 (F52)

Motor Stop Failure

F then 52 flashes when the motor rotor position sensor (RPS) senses rotation after stop command. See TEST #3.

F53 (F53)

Motor Control Overtemp

F then 53 flashes when the machine/motor control detects high temperature for the motor module.

  • Does basket turn freely? If not, determine cause of friction.
  • If basket turns freely, see TEST #3.

F54 (F54)

Motor Control Overcurrent

F then 54 flashes when the machine/motor control detects high current for the motor module.
  • Does basket turn freely? If not, determine cause of friction.
  • If basket turns freely, see TEST #3.

F72 (F72)

Basket Re-engagement Failure

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.
  • Is the basket floating? If yes, pump out water. See Long Drain.
  • Does basket turn freely? If not, determine cause of friction.

28 thoughts on “Whirlpool Cabrio Error Codes

  1. Candace Mathews

    my whirlpool cabrio doesnt have a display for error codes. Its a h2e. Model number wtw5500xw1. It makes a god awful grinding noise while washing and a bumping noise. Will your video showing how to replace the bearings work on my model washer? It is a top loader and only a YEAR old. 5 weeks out of warrenty.

    Reply
    1. washerdryerrepairhelp Post author

      Hello and thanks for the comment, My video is for the older model of Cabrios. Unfortunately, my video won’t show you how to repair your Cabrio. Your Cabrio has a transmission unlike the older style. I have yet to get my hands on your style of Cabrio. You can see the diagram for your washer here: http://washerdryerrepairhelp.com/oga6

      Reply
      1. washerdryerrepairhelp Post author

        In the older Cabrio model, it was very common for the bearings to go out. This would cause a loud roaring noise while in spin cycle. Your problem can be found somewhere in the drive system, I just don’t know where to exactly direct you due to my lack of knowledge of the newer Cabrio.

        Reply
    2. shari neumann

      I have cabrio washer and I keep getting F1 code. I already had to replace the control board 2 times, this will be the 3rd, if I do it. Now I am getting sd 1 code during the last 10 minutes left on the machine and no suds are in it.

      Reply
      1. washerdryerrepairhelp Post author

        For the F1 error, I would check the connections on your wires from the control board to the motor. Make sure there is no corrosion or damaged wires. The SD error can be caused because the basket isn’t able to completely slide down the shaft during spin cycle. This can be caused by something stuck between your basket and outer tub or the hub (cheap part) is getting stuck. Your shaft could also be corroded or covered with detergent. The best way to find out is to remove the basket. You can see my post on Whirlpool Cabrio bearing repair, just stop at the point that you get the basket out. Hope that helps.

        http://washerdryerrepairhelp.com/whirlpool-cabrio-maytag-bravo-and-kenmore-oasis-bearing-repair/

        Reply
  2. Willie

    Been having this issue for a while. I did the diagnostic test, finally saw water not getting to detergent, bleach and softner dispenser. Water just trickles in, I manually fill until machine starts. Is it a bad pump, clog hose or control board. Your videos are awesome

    Reply
    1. washerdryerrepairhelp Post author

      Have you been getting any error codes? What’s your model number? Unplug your machine. Turn the water off and then unscrew the hoses from the back of the machine. We want to search for clogs in the hoses and then the inlet valve. I’ve know people to have frozen hoses before that didn’t allow water to flow into the machine. Get a bucket, point the hose into the bucket and turn them on one at a time. If water comes out of the hoses freely the clog is “down stream”. Next check out the inlet valve, this is where the hoses connect to the washing machine. Check the screens for build up and clean out the screens. If there aren’t any clogs found on the screens in the inlet valve, you will probably need to replace the inlet valve. If you post your model number, I can direct you to the correct part.

      Jon

      Reply
      1. Jeff Bartels

        WIrlpool Cabrio Washer MOD: WTW6600SW2 SN: CU4172177 TYPE: 580

        Error code LF

        Water supply checks out fine so must need a new Inlet Valve…Can you help me with a replacement valve # ?

        Thanks,

        Jeff

        Reply
        1. washerdryerrepairhelp Post author

          Is your washer filling with water? If not, check the screens first before replacing the inlet valves. If the screens are clean and water still isn’t entering the washer, you probably need to replace the inlet valve part# W10372095 (for your washer). If it’s filling with water, but you are still getting the LF error check the pressure tube for clogs or holes. If the pressure tube is good, you can try calibrating the pressure switch (inside the control board) if that doesn’t work you will need to replace the control board. Email me for instructions on how to calibrate the pressure switch.

          Reply
  3. elsi

    Error code OL
    Whirlpool Cabrio WTW6400SW3
    PROBLEM: No matter the load, light or heavy, after the Washing cycle finishes, the Rinse cycle is SKIPPED. The SPIN cycle starts and the Error code OL appears.and the machine stops. The clothes are still dirty. I then use the Drain and Spin cycle before removing the dirty clothes from the tub.
    BAH HUMBUG !!! The washer is less than 4yrs, old.
    Thank you in advance for your advice . elsi

    Reply
  4. washerdryerrepairhelp Post author

    Hello Elsi,

    The first things that I would check would be the following:

    1. Make sure the shaft that the basket slides up and down is not corroded. (The basket needs to be able to slide up and down the shaft to work properly.) When the water fills, the basket should float up. When the washer drains, the basket should sink back down.
    2. Make sure the plastic hub mounted inside the basket isn’t stuck
    3. See if their is a piece of clothing stuck between the basket and the outer tub.

    This post will help you to get your basket out:

    http://washerdryerrepairhelp.com/whirlpool-cabrio-maytag-bravo-and-kenmore-oasis-bearing-repair/

    I mention the hub (inexpensive part) and link to a picture of it in this post:

    http://washerdryerrepairhelp.com/whirlpool-cabrio-no-spin-sd-error/

    Let me know what you come up with.

    Thanks,

    Jon

    Reply
  5. sue

    Got code du…I’ve got a load in the washer but can’t get the code to go away to open the lid and get clothes out! What to do? this is the worst washer I’ve ever had! Usually it’s code F1, but today it’s du.

    Reply
    1. washerdryerrepairhelp Post author

      The DU error means the control board is not receiving signal from the door lock mechanism. Either the door lock needs to be replaced, the control board needs to be replaced or you have a loose plug on your control board. If you recently replaced the control board due to the F1 error, I would trace the plug from the door lock and make sure it’s not loose.

      Run test #8 in the service manual to further troubleshoot. You can get a free service manual by subscribing to my newsletter in the top right corner of my website.

      You can open up the top of the machine using a putty knife. See the video on my whirlpool Cabrio bearing repair page.

      Reply
    1. washerdryerrepairhelp Post author

      It can be 1 of 4 things. Either the wires are loose where they connect on the stator motor (which would be the best scenario), your lower harness needs to be replaced, your RPS sensor is bad, or lastly, but hopefully not, you need a new control board. What’s your model number? I can list the parts that you may need. If you want to troubleshoot it so you have a better idea which part(s) you need, you can download the service manual and follow test #3 on page 6-11. You can get the service manual for free by subscribing to my newsletter in the top right hand side of my website.

      Reply
  6. Brian

    My error code is F54. I replaced the entire wire harness that connects the rotor position sensor and stator to the main control module (part #1394136) and the RPS itself. During my attempted repair, I notice that the stator (motor) was cracked in several places. I also replaced the bearings using the bearing replacement kit (part #2118925). I put everything back together and I still have the same error code. Will replacing the cracked motor fix my problem? Thanks in advance.

    Reply
    1. washerdryerrepairhelp Post author

      The cracked motor could be causing the F54 error. The motor should be replaced regardless. I would also check to make sure there isn’t anything causing friction between the basket and outer tub or the motor and the rotor. If you purchase the motor from Repair Clinic or Appliance Parts Pros, you can return it if it doesn’t fix it.

      Reply
  7. Brian

    Unfortunately, the new stator did not fix my F54 error code. The washer will cycle thru the “rinse and spin” cycle fine, but it won’t perform a normal wash cycle. For example, when I try to run a “colors” cycle, the water starts to fill for about one second and then it just freezes at 45 minutes. When I touch the washer, I can feel a slight vibration like its trying to do something, but it stays at 45 minutes and it never fills with water. Any other ideas as to what I need to replace? I’m stumped.

    Reply
    1. washerdryerrepairhelp

      Did you take the basket out to see if there was anything stuck between the outer tub and basket?

      Reply
      1. Brian

        Other than replacing the machine/motor control board, can you think of anything else to try? Thanks in advance.

        Reply
  8. sally

    I’m getting a Lf error code on my whirlpool cabrio not sure what to do. I tried with full load and then took all clothes out and with no load and same error. I have a tray under washer incase it were to leak and I can see the tray is filling up socan you help? Thanks

    Reply
    1. washerdryerrepairhelp Post author

      The LF error occurs when the control board doesn’t sense a pressure change inside your tub. There’s a clear plastic tube called the pressure tube that runs from the back of your outer tub to your control board. Make sure this tube is connected to your outer tub and doesn’t have any holes in it. You can unscrew the back panel to see the pressure tube. If you are getting the LF error and your washer is leaking, I would check for holes in the outer tub and any other leaks. You can find the leaks by starting a wash cycle with the back panel off. You can take a look under the washer to see where the water is leaking from.

      Hope that helps! Let me know if you have any other questions.

      Reply
  9. angie

    Washer turns on & locks lid & then nothing happens. I have tried running diagnostic but nothing happens. Is there no error codes for the cabrio w10280475?

    Reply
  10. Robert Hemenway

    I have a Whirlpool Cabrio Model WTW6600SG0 it has been a thorn in my azz ever since I bought it (constantly stopping with out of balance issues). My problem is it has a LF code and will start to fill, lock the door then just sit there. I have removed the drum cleaned the shaft and inner tub as well as the filter. Next I visually inspected the pressure tube, and finally checked the resistance on all log solenoids they are all within 850 or so ohms as specified. I don’t want to wast money on a control panel if it won’t make it work. Please advise. Note: my machine did go through a period of excess noise during spin but the sound quit months later I have this new problem.Thanks

    Reply
    1. washerdryerrepairhelp Post author

      Does water fill all the way? If not, the screens could just be clogged? The hub can sometimes stick causing the LF error. The water level causes the basket to rise, but if the hub or the shaft is rusted out/sticking it won’t rise and it won’t agitate.

      There is away to calibrate the pressure switch (in the control board) however, that has never worked for me. :) Other than that, I would lean towards it being a control board issue. If you decided to throw in the towel on it, email me and I’ll give you a few tips on how to make the most out of it.

      Thanks!

      Reply

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