It’s kind of hard to wash clothes when your washer doesn’t fill with water isn’t it? If your washer doesn’t fill with water when you turn it on, either your water faucets need to be turned on, the screens in your inlet valves are clogged, or your inlet valve needs to be replaced. If your washer only fills with cold or hot water or your cold or hot water just trickles in, first make sure that your faucets are both turn on completely. Next, check the screens in the inlet valve. If there is nothing clogging the screens, replace the inlet valve.
If you are having trouble diagnosing your direct drive washer, you can purchase a service manual here. The service manual will help you successfully diagnose your washer.
The video below will show you how to replace the inlet valve on a Whirlpool washing machine.